Senior Zuora Consultant

Roles and Responsibilities

• Define and implement the flows between Zuora and various modules such as payment gateway, and business-critical systems like CRM, Salesforce, ERP, and other internal services
• Stay up to date with the latest technology and subscription management domain trends, propose and conduct R&D projects that would be beneficial to the client, act as an evangelist to spread the knowledge
• Establish, recommend, or modify current business processes and technical integration flows where applicable
• Resolve architectural and design problems, and address other concerns as necessary
• Participate in defining client requirements, assisting internal customers to express their needs
• Be an active contributor to internal best practices in terms of analysis and development, promote and ensure their adherence within the team
• Design test plans and test cases and help the business and testing team during implementation
• Define subscription data quality checks across the entire ecosystem

Required Qualifications

Technical Skills:

• Sound understanding of the subscription business model. Knowledge of Subscription Management like renewals, amendments, and other features
• Excellent knowledge of Zuora Billing Platform (Billing & Payments, Finance)
• Good knowledge of Zuora Object Model, Zuora workflows configuration, REST API
• Extensive experience with Zuora Developer Tools
• Excellent knowledge on various integrations from Zuora
• Experience in business analysis, systems design, integration, and implementation
• In-depth knowledge of Admin features and setups like setting up Roles, permissions, Billing templates
• Experience in Agile methodologies

Cultural

Excellent communication, planning, problem-solving, troubleshooting, and organizational skills