Salesforce Revenue Cloud Data Validation and Billing Migration for a Telecom Major
A Case Study
Synthesis Service: Revenue Cloud Managed Services
The client provides managed IT and secure cloud solutions for businesses, fiber internet connectivity in homes and wireless phones and devices powered by LTE network.
The Context & Challenge
- The client sought to migrate their billing system and implement a CPQ system to better manage their users.
Synthesis took complete ownership of the migration and data validation project.
Synthesis delivered on Salesforce/Congo (CPQ/CLM) and provided Salesforce CPQ managed services.
- Synthesis engaged in ongoing system design and project work to increase productivity and effectiveness in the client’s billing processes.
The integration with order processing and standardization of processing systems helped drive process optimization.
- Synthesis took ownership of the migration and data validation project by migrating the client’s billing platform.