Salesforce Revenue Cloud Data Validation and Billing Migration for a Telecom Major
A Case Study
Industry: Telecom
Synthesis Service: Revenue Cloud Managed Services
Products: Salesforce
The Client
The client provides managed IT and secure cloud solutions for businesses, fiber internet connectivity in homes and wireless phones and devices powered by LTE network.
The Context & Challenge
- The client sought to migrate their billing system and implement a CPQ system to better manage their users.
The Solution
- Synthesis took complete ownership of the migration and data validation project.
- Synthesis delivered on Salesforce/Conga (CPQ/CLM) and provided Salesforce CPQ managed services.
- Synthesis engaged in ongoing system design and project work to increase productivity and effectiveness in the client’s billing processes.
Value Delivered
- The integration with order processing and standardization of processing systems helped drive process optimization.
- Synthesis took ownership of the migration and data validation project by migrating the client’s billing platform.