Managed Services: A Comprehensive Solution for Optimizing Your Salesforce

Amit Kumar Synthesis

Amit Kumar, Salesforce Architect, Synthesis Systems

Are you looking to maximize the efficiency of your Salesforce platform? Do you want to gain more control over your customer data and increase your team’s productivity?

Salesforce is a powerful platform that has revolutionized the way businesses manage their customer data and interactions. However, as the platform becomes more complex and the organization’s needs evolve, it can become challenging for internal IT teams to keep up with the maintenance and development required to get the most out of Salesforce. This is where Salesforce Managed Services come in.

What are Salesforce Managed Services?

Salesforce Managed Services are a suite of services offered by certified Salesforce experts to help organizations optimize their use of the Salesforce platform – be it Revenue Cloud or Sales Cloud or Service Cloud. These services can include adoption services, value realization services, ongoing support, maintenance, and custom developments to enhance the functionality of Salesforce for specific business requirements.

Benefits of Salesforce Managed Services

Increased Efficiency: With Salesforce Managed Services, organizations can expect increased efficiency and productivity as the platform is optimized for their specific needs. This includes proactive monitoring and maintenance to prevent downtime and data loss, allowing teams to focus on their core business activities.

Custom Development: Salesforce Managed Services provide custom development services to enrich the functionality of Salesforce for specific business requirements. This can include the integration of other systems and the creation of custom objects and workflows.

Access to Experts: Salesforce Managed Services provide organizations with access to a team of certified Salesforce experts who can provide ongoing support and consultation. This means that organizations have a trusted partner to help them navigate the complexities of the platform and ensure its continued success.

Cost-effective: By outsourcing Salesforce management to a team of experts, organizations can save money on internal resources, reduce the risk of costly downtime, and ensure that their platform is always up-to-date and secure.

Every business is unique and one cannot use generic implementation rules when it comes to a critical system, such as Salesforce. This is why we offer customized services tailored to meet your business goals. Our team will work with you to ensure that your Salesforce platform is optimized to maximize your return on investment. Importantly, our health check and audits help you continuously track the performance and have a stable environment for standardization, minimize incident rates, and enhance future readiness.

A single admin controlling the platform will not work. You should entrust specialists to assist you in driving sales while we ensure that the platform delivers on all of its promises.

In conclusion, Salesforce Managed Services are a comprehensive solution for organizations looking to optimize their use of the Salesforce platform. By providing ongoing support, maintenance, and custom development, Salesforce Managed Services increases your efficiency and improves your platform functionality so you can lead your industry.